Privacy Policy

Effective Date: August 10th, 2025
Last Updated: August 10th, 2025

At HermQ, your privacy and the protection of your personal data are important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, use our services, or otherwise interact with us.

1. Legal Notice

This Privacy Policy is provided for informational purposes only and does not constitute legal advice. Privacy and data protection laws vary by jurisdiction (including but not limited to the EU General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA)). We strongly recommend consulting a qualified legal professional to ensure compliance with all applicable laws in the jurisdictions where you operate.

2. Information We Collect

We may collect the following categories of personal information:

• Personal Identification Information: Name, date of birth, gender, and other identifiers.
• Contact Information: Email address, phone number, postal address.
• Usage Data and Analytics: IP address, browser type, device information, pages visited, and interaction patterns.
• Payment Information: Billing address, payment method details (processed securely via third-party payment processors).
• Communications and Correspondence: Messages sent to us via email, contact forms, or customer support.

3. How We Collect Information

We collect personal information through:

• • Information you provide directly when creating an account, making a purchase, or contacting us.
• • Automatic data collection via cookies, analytics tools, and similar technologies.
• • Third-party sources (such as payment processors or advertising platforms) where applicable.

4. How We Use Your Information

We may use your personal data to:

• • Provide, operate, and improve our services.
• • Process transactions and deliver purchased products or services.
• • Communicate with you, including sending updates and responding to inquiries.
• • Personalize your user experience.
• • Comply with applicable laws and legal obligations.
• • Protect our rights, safety, and property, as well as those of our users and others.

5. Data Sharing and Disclosure

We do not sell your personal information. However, we may share it with:

• Service Providers: Trusted partners who help operate our services (e.g., hosting providers, payment processors, analytics providers).
• Legal Compliance: Government authorities, regulators, or legal advisers when required by law.
• Business Transfers: In connection with a merger, sale, or acquisition of our business.

6. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request corrections to inaccurate or incomplete data.
• Deletion: Request the deletion of your personal data.
• Portability: Request a copy of your data in a structured, machine-readable format.
• Objection and Restriction: Object to or restrict certain types of processing.

To exercise these rights, please contact us at info@hermq.com.

7. Data Security

We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, loss, misuse, or alteration. However, no online service is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience, analyze usage, and deliver personalized content. You can manage your cookie preferences through your browser settings.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last Updated" date.